FAQ
Ordering
What is your return policy?
We accept returns within 30 days of purchase, as long as the shirt is unworn and in its original condition. Refunds or credit is processed after item is sent back and received.
How long will it take for my order to be delivered?
Delivery times vary depending on your location, but most orders are delivered within 7-10 business days
Can I track my order?
Yes, you will receive a tracking number once your order has shipped.
What is your policy on exchanges and returns?
We will gladly exchange or refund any shirt that does not meet your expectations. No returns offered on custom products.
Do you offer international shipping?
Yes, we do offer international shipping, but please be aware of any import taxes or customs fees that may apply.
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Shirts
What is the material of your t-shirts?
The t-shirts are made from a soft, high-quality cotton blend.
Are your designs limited edition?
Some of our designs might be limited edition and will only be available for a limited time. We are constantly updating our designs and adding new ones.
I saw this design elsewhere, what gives?
This is normal since as t-shirt designs might be sourced from a variety of graphic designers. Some designs are created in-house, while others are sourced from external designers with a license resell the artwork in printed format.
We make sure that we have permission and the right to use their artwork on the t-shirts before putting them on sale.
Can I customize a t-shirt?
Yes, please reach out via the contact form.
Mugs
What is sublimation and how does it work with mugs?
Sublimation is a printing process that uses heat and pressure to transfer dye onto a material, such as a mug. The image is first printed onto transfer paper using special sublimation inks. The paper is then placed onto the mug and heated in a press, causing the ink to turn into a gas and transfer onto the mug. This process creates a permanent, full-color image that is embedded into the surface of the mug.
How durable are sublimated mugs?
Sublimated mugs are quite durable and the image will not peel or fade over time, as long as they are treated properly. However, they can still be chipped or cracked if dropped or mishandled.
Can sublimated mugs be used in the microwave and dishwasher?
Sublimated mugs are generally safe to use in the microwave and dishwasher.
How should I clean my sublimated mug?
Sublimated mugs can be cleaned with warm soapy water and a soft sponge or cloth. Avoid using abrasive cleaners or harsh scrub brushes, as this can damage the sublimated image.
Other
Do you offer wholesale pricing for bulk orders?Yes, please reach out via the contact form
I would like to collaborate with you.
We are constantly searching for new and talented designers to work with, to bring you the freshest and most interesting designs.
How can I contact customer support?
You can contact customer support by email or through our contact form on our website. We will respond to you as soon as possible.